Privacy policy
Privacy Policy
Effective Date: 29 January 2026
LLYN (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information through our website and services (“Site”). By accessing or using the Site, you agree to the practices described in this Policy.
1. Information We Collect
We collect information from you in various ways:
· Personal Identifiers: Name, email address, phone number, shipping/billing address, and other contact details you provide when creating an account, placing an order, subscribing to our newsletter, or contacting us.
· Order Information: Details related to purchases, such as products ordered, payment method, and transaction history.
· Payment Information: Limited payment details (e.g., last four digits of your credit card) processed through third-party payment processors; we do not store full payment card numbers or security codes.
· Technical & Usage Data: IP address, browser type, device identifiers, pages visited, and usage patterns collected automatically through cookies and similar technologies.
· Marketing & Communication Data: Preferences for receiving marketing communications and correspondence with us.
2. How We Collect Information
· Directly from You: When you provide it through forms on our Site (e.g., checkout, account registration, contact forms, newsletter sign-ups).
· Automatically: Via cookies, web beacons, and similar technologies that track your usage and preferences.
· From Third-Party Sources: Service providers such as payment processors, shipping partners, and analytics providers may share limited information with us necessary for order fulfillment, fraud detection, or performance analysis.
3. How We Use Your Information
We use your information to:
· Process and fulfill orders, manage shipments, and provide customer service.
· Operate, maintain, and improve our Site, products, and services.
· Communicate with you about your orders, account, and promotional offers, including newsletters, if you have subscribed.
· Personalize your experience and display content and offers tailored to your interests.
· Conduct internal analytics and research to understand usage patterns and improve our offerings.
· Comply with legal obligations, resolve disputes, prevent fraud, and enforce our Terms of Service.
4. Legal Bases for Processing (GDPR)
Where applicable, our legal bases for processing personal data under the EU General Data Protection Regulation (“GDPR”) include performance of a contract (e.g., fulfilling your order), legitimate interests (e.g., improving our Site), consent (e.g., for marketing emails), and compliance with legal obligations.
5. Sharing and Disclosure
We may share your information:
· With Service Providers: Such as payment processors, shipping carriers, email service providers, and analytics services that assist us in operating our business. These parties are authorized to use your personal data only as necessary to provide their services to us.
· For Legal Reasons: If required by law, in response to valid requests by public authorities, or to protect the rights and safety of LLYN, our customers, or others.
· In Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for their own marketing purposes.
6. International Data Transfers
We operate from the United Arab Emirates and may transfer, store, or process your information in countries outside your jurisdiction, including countries that may have different data protection laws. When we do so, we take appropriate steps to protect your information in accordance with applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
· Enable essential functions like shopping cart operations and user authentication.
· Analyze traffic and usage patterns to improve our Site and services.
· Provide marketing and advertising relevant to your interests.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.
8. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
· Access, correct, or update your personal information.
· Request deletion or restriction of your personal information.
· Object to certain processing activities or withdraw consent where we rely on consent.
· Receive your personal data in a portable format.
· Opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding to certain requests.
9. Data Security and Retention
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Despite our efforts, no security measure is completely secure; therefore, we cannot guarantee absolute security.
We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, including legal or reporting requirements, resolving disputes, and enforcing our agreements.
10. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate consent, we will delete it immediately.
11. Third-Party Links
Our Site may contain links to third-party websites not operated by us. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this Policy and, in some cases, by sending you an email or posting a notice on our Site. Please review this Policy periodically to stay informed about how we collect, use, and share your information.
13. Contact Us
For questions or concerns about this Privacy Policy or our privacy practices, please contact us via the details provided on our “Contact Us” page.
By using our Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.